Your local Community Health Council (CHC) provides a free and independent advocacy service, which is able to help patients or the people acting for them to raise a concern. They offer advice and support, including putting you in touch with specialist advocacy services if you need them.
They can:
- provide help and advice if you have problems with your complaints about NHS services
- ensure that your views and needs influence the policies and plans put in place by health providers inyour area
- monitor the quality of NHS services from your point of view
- give you information about access to the NHS