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Hospital facilities

The hospital has various shops, a restaurant and other facilities available for patients and visitors. Please look at the hospital map for more details or contact the main switchboard on 01925 635 911.

 

Patient Advice and Liaison Service (PALS)

The hospital provides a Patient Advice and Liaison Service (PALS) which offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.


How can PALS help?

PALS provides help in many ways. For example, it can:

  • help you with health-related questions
  • help resolve concerns or problems when you're using the NHS
  • tell you how to get more involved in your own healthcare

PALS can give you information about:

  • the NHS
  • the NHS complaints procedure, including how to get independent help if you want to make a complaint
  • support groups outside the NHS

PALS also helps to improve the NHS by listening to your concerns and suggestions.

 

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